INVEST IN YOUR SUCCESS!!!

ADVANCE YOUR POTENTIAL TODAY!!!

BRAND NEW FOR 2008!

 

Introductory Special just

$495.00

+ Free Shipping

Improve your organization's customer service and employee satisfaction. TVC introduces Chip Madera's new DVD blockbuster series – 7 Policies That Create WOW!

This three-DVD series clarifies core policies that need to be initiated, standardized and enforced to create an environment of engagement and service excellence. Packed with helpful tips and compelling motivational advice, it's a training tool you must have.
Discover:
Defining moments that meet and exceed customers’ expectations.
Secrets to world class service excellence.
Customer service policies that create WOW's for your customers and employees.
Tips on dealing with demanding, angry or unreasonable customers.
How to build employee confidence when handling customers.
 

Features:
Three DVD set (110 minutes)
Trainer manual with tips on conducting effective customer service training sessions
 

Employee & Patient Benefits:
Employees learn how to provide world class service.
Service sets you apart from your competition.
Less employee stress when handling difficult situations.
Employees feel valued when appropriate training is provided.
Improved staff and patient satisfaction.

Call us toll free to order 1-877-42LEADER

Click here to preview

Just $495.00

+ Free Shipping

 

Also, Get these Audio CD's TODAY!

MAKING CHANGE YOUR FRIEND:

Preparing Leaders for The Challenges of Change

Just $19.00

 

One of the things that is constant in today’s world of business is change! Successful professionals not only learn how to flex and adapt but to embrace change as a welcomed friend.  You’ll be challenged to ponder your #1 competitive question:  How well do I embrace change?  A must for all those reaching towards their higher potential.

Eighty (80) minutes packed with laughter, motivation and tons of strategies for successful leadership!  Pick it up today!

 

lick on the CD Cover above to listen to a portion of this dynamic session!

 

CHARTING YOUR COURSE:

Nine Things Every Leader Needs to Know About People

"Live" 45 min. session recorded at HR Florida Council (SHRM) on January 8, 2005

Just $19.00

The number one question Chip hears from business managers is "What can I do to motivate people and get more out of them?"  This audio program shares the nine (9) essentials that leaders must know about people if they are going to create higher levels of motivation and productivity each and every day.

 

Forty-Five (45) minutes packed with laughter, motivation and tons of strategies for successful leadership!  Pick it up today!

 

Click on the CD Cover above to listen to a portion of this dynamic session!

 

EMPLOYEE PERFORMANCE:

Getting it! Keeping it! & Maximizing it!

Just $19.00

How many times have you heard leaders say, “People are our number one asset?”  This CD helps leaders understand that developing others is paramount to maximizing employee potential and performance.  Leaders will explore two strategic employee development plans (ERP and EMP) that will help you do more with less and take your staff's potential to the next level during the coming budget year.

Eighty (80) minutes packed with laughter, motivation and tons of strategies for successful leadership!  Pick it up today!

Click on the CD above to listen to a portion of this dynamic session!

 

How to Take Your Life and Career Up a Notch!

Just $19.00

Most people are dissatisfied with something in their lives.  It could be their career path, a relationship or an issue of personal character.  Others might desire to be more in control of their lives and less intimidated by people who stress them out. Whatever your agenda, you can experience the happiness and fulfillment you deserve in your life.

During this “live” presentation, Chip will help you redefine your worth and value, redesign your future and realign your lifestyle so that you can take your life and career to a new level.  This audio journey will take you on the greatest exploration of all - the discovery of your inner greatness. Chip will tell you about his journey to entrepreneurship and how his life and work are filled with passion, purpose and the daily exploration of his potential. 

This personal and professional development resource is sixty (60) minutes packed with laughter, motivation and tons of strategies for successful living!  Pick it up today!

Click on the CD above to listen to a portion of this dynamic session!

 

The Leadership Tool Kit

(ALL 4 CD's listed above - Discount)

Just $59.00

BEST INVESTMENT VALUE!!!

This personal and professional development product is a compilation of Chip's entire audio CD library (All 4 CD's). 

Purchase "The Leadership Tool Kit" and invest in your success, Today!

 Get Your "No More Thumb Sucking Losers" BUTTONS!

In Black or White (actual Size)

$1.00 Each or one (1) FREE with the purchase of "The Leadership Tool Kit"

Order Today!

     

Each Audio CD is only $19.00 or order ALL 4 CD's for just $59.00

 (free Shipping)

 

Or call us Toll Free at 1-866-464-8971 to place your order by phone.

Shipping is FREE inside the Continental United States!

Thank you in advance for your order!

Congratulations on your decision to take your leadership skills to the next level!

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