|
  
INVEST IN YOUR SUCCESS!!!
ADVANCE YOUR
POTENTIAL TODAY!!!
BRAND NEW FOR 2008!
 Introductory
Special just
$495.00
+ Free
Shipping
Improve your
organization's customer service and employee
satisfaction. TVC introduces Chip Madera's new DVD
blockbuster series – 7 Policies That Create WOW!
This three-DVD series clarifies core policies that
need to be initiated, standardized and enforced to
create an environment of engagement and service
excellence. Packed with helpful tips and compelling
motivational advice, it's a training tool you must
have.
Discover:
 Defining
moments that meet and exceed customers’
expectations.
Secrets
to world class service excellence.
Customer
service policies that create WOW's for your
customers and employees.
Tips
on dealing with demanding, angry or unreasonable
customers.
How
to build employee confidence when handling
customers.
Features:
Three
DVD set (110 minutes)
Trainer
manual with tips on conducting effective customer
service training sessions
Employee & Patient
Benefits:
Employees
learn how to provide world class service.
Service
sets you apart from your competition.
Less
employee stress when handling difficult situations.
Employees
feel valued when appropriate training is provided.
Improved
staff and patient satisfaction.
Call us toll free to order
1-877-42LEADER
Just
$495.00
+ Free
Shipping
Also, Get these Audio CD's TODAY!
MAKING CHANGE YOUR FRIEND:
Preparing Leaders for
The Challenges of Change
Just $19.00
One of the things
that is constant in today’s
world of business is change!
Successful professionals not
only learn how to flex and adapt
but to embrace change as a
welcomed friend. You’ll be
challenged to ponder your #1
competitive question: How well
do I embrace change? A must for
all those reaching towards their
higher potential.
Eighty (80)
minutes packed with laughter,
motivation and tons of
strategies for successful
leadership! Pick it up today!
lick on the CD Cover above to listen to a portion of this dynamic session!
CHARTING YOUR COURSE:
Nine Things Every Leader Needs to Know About People
"Live" 45 min. session
recorded at HR Florida Council (SHRM) on January 8, 2005
Just $19.00
The number one question Chip
hears from business managers is "What can I do
to motivate people and get more out of them?"
This audio
program shares the nine (9) essentials that
leaders must know about people if they are going
to create higher levels of motivation and
productivity each and every day.
Forty-Five
(45) minutes packed with laughter, motivation
and tons of strategies for successful
leadership! Pick it up today!
Click on the CD Cover above to listen to a portion of this dynamic session!
EMPLOYEE PERFORMANCE:
Getting it! Keeping it! & Maximizing it!
Just $19.00
How many times have you heard
leaders say, “People are our number one asset?”
This CD helps leaders understand that developing
others is paramount to maximizing employee
potential and performance.
Leaders will explore two strategic
employee development plans (ERP and
EMP) that will help you do more with less and
take your staff's potential to the next level
during the coming budget year.
Eighty (80) minutes packed with
laughter, motivation and tons of strategies for
successful leadership! Pick it up today!
Click on the CD above to listen to a portion of this dynamic session!
How
to Take Your Life and Career Up a Notch!
Just $19.00
 Most people are dissatisfied
with something in their lives.
It could be their career path, a
relationship or an issue of personal
character.
Others might desire to be more in
control of their lives and less intimidated
by people who stress them out. Whatever your
agenda, you can experience the happiness and
fulfillment you deserve in your life.
During this “live”
presentation, Chip will help you redefine
your worth and value, redesign your future
and realign your lifestyle so that you can
take your life and career to a new level.
This audio journey will take you on
the greatest exploration of all - the
discovery of your inner greatness. Chip will
tell you about his journey to
entrepreneurship and how his life and work
are filled with passion, purpose and the
daily exploration of his potential.
This personal and
professional development resource is sixty
(60) minutes packed with laughter,
motivation and tons of strategies for
successful living!
Pick it up today!
Click on the CD above to listen to a portion of this dynamic session!
The Leadership Tool
Kit
(ALL 4 CD's listed
above - Discount)
Just $59.00
BEST INVESTMENT
VALUE!!!
This personal and
professional development product is a compilation of
Chip's entire audio CD library (All 4 CD's).
Purchase "The
Leadership Tool Kit" and invest in your success,
Today!
Get Your "No
More Thumb Sucking Losers" BUTTONS!
In Black or White (actual
Size)
$1.00 Each or one
(1) FREE with the purchase of
"The Leadership Tool
Kit"
|
Order Today!
Each Audio CD
is only $19.00 or order ALL
4 CD's for just $59.00
(free
Shipping)
|
|
Or call us Toll Free at 1-866-464-8971 to place your order by phone.
Shipping is FREE inside the Continental United States!
Thank you in advance for your order!
Congratulations on your decision to take your leadership skills to the next level!
Site Map
|
