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The
Ten Secrets to Becoming a Dynamic Leader: A
two-day workshop for new managers and
supervisors
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Sharpen and develop
your skills with fresh, new insights and innovative
tools! As a manager or supervisor, you never know what
new challenges each day will bring. You have to counsel
employees, manage conflicts, deal with problem workers,
delegate assignments and much more. This exciting
two-day conference puts your professional development at
the forefront with field-proven strategies and
techniques in core areas absolutely essential to your
success, including how to build high-performance teams,
how to inspire and motivate people, how to be a more
powerful leader, and many other essential strategies for
success.
Youll learn . . .
New strategies for dealing with difficult employees
and situations
How to coach employees to elevate productivity and
morale
How to help employees navigate through the challenges
of change
Creative techniques for motivating and influencing
others
How to do less managing and more leading
How to maximize your communication to get results
And much more
WORKSHOP AGENDA
Day one: 9:00 a.m.
4:00 p.m.
A comprehensive look at leadership and management
Leadership: What it is and isnt
The three (3) key roles of every leader and the value
they bring to the organization
An introduction to the ten (10) secrets of a dynamic
leader
Collaborative workshop strategies for maximizing
training effectiveness
Secret #1: Developing your Influence with Others
Understanding the five (5) levels of leadership and
how to reach the highest levels
Moving from the details to the big picturea
leadership must
Four (4) strategies for developing your influence with
others
Boss vs. buddy: Which are you to employees?
What great leaders do to get people to follow
Nine (9) things every leader needs to know about
people
Secret #2: Motivating Employees to High Performance
What is motivation and who is responsible for it.
Five things to know about motivation
Why you cant treat everyone the same
How to develop an individualized motivation plan for
each and every employee
The three directions we develop employees
Guidelines for maintaining and maximizing employee
motivation
Secret #3: Managing and Fostering Change
Understanding the nature of change and its affect on
an organization
A look at three (3) observations about change
Discovering the three (3) reasons why people change
How to determine your RQ (Risk Quotient), an essential
ingredient for successful change
Exploring the three (3) zones where success is
discovered.
Communicating about change strategies to get
employees on board
Secret #4: Maximizing the Strengths of Your Team
A look at the differences between groups and teams
The four (4) foundations for creating and empowering
teams
The two (2) fundamentals of making relationship work
The two (2) rules and the one teams live by
The three (3) strategies for working together as a
team
A look at the strengths, limitations, motivations and
communication needs of every team member
Key strategies for engaging ALL team members and how
to motivate them
How to assess other teammates personalities and
approach them for success
Secret #5: Managing Conflict and Other Unwanted Employee
Behaviors
Understanding the three (3) key causes of conflict
A look at what makes people difficult
Identifying the dynamics of team conflict and how to
manage it
Identifying six (6) difficult people problems and how
to resolve them
Stop butting heads with employees who challenge you,
know everything or dominate
The rules of managing people are changingwhat you
need to know and do now
Dealing appropriately with drugs, alcohol and other
sticky personnel issues
Day two: 9:00 a.m.
4:00 p.m.
Secret #6: Communicate like a leader
The most important attribute of successful
communication
How to build instant rapport with people
How to mentally prepare for every communication
encounter
Overcoming listening blocks and biases in order to
foster understanding and openness with others
What to say and how to say it so that people pay
attention
Emotional balance: The key to consistent communication
How to us our bodys language to gain respect and
authority
How to use humor to open lines of communication and
build positive relationships
Secret #7: Employees: Getting Them, Keeping Them, and
Maximizing Their Performance
Hiring the right people the first time (Hiring for
attitude and training for skill)
Steps to conducting performance evaluations that
improve behavior and morale
Whats personality got to do with performance? Plenty!
The hidden reasons behind why employees do what they
doperformance problems solved!
Ways bosses actually discourage employees from working
harder
How to avoid performance punishment
Discover what employees need and expect from you
Secret #8: Organizing Daily Operations and Work Design
Identifying and creating appropriate job descriptions
and work procedures
Plugging the right people into the right job
Effective delegating and the reasons you are working
too hard as a supervisor
On the job training and how to do it so the job gets
done RIGHT
Giving authority while retaining responsibility
Managing meetings and for effective communication
Secret #9: Presentations: The Key Ingredient for Career
Advancement
The five (5) essentials for becoming a dynamic
presenter
The twenty (20) to connect with any audience
How to make your presentation S.C.O.R.R.E
How to overcome your fear of making presentations
Secret #10: Personal Leadership: Essentials for
Self-Mastery
Essentials to staying positive and focused on success
Mastering My Mind: How to change my life and work
overnight
Principles and practices for managing my time and life
You Take The High Road:
A Discussion in Business Ethics
Setting goals and defining your personal significance
Strategies for overcoming stress and burnout
This session is
excellent for first time managers and supervisors!
Yet, there is no doubt that seasoned leaders can benefit
as well. Call today to talk about special pricing
for this two-day workshop!
Rest assured that Chip will always customize his content to match the unique needs of your industry and work site.
Whether
your business is healthcare, manufacturing, education, retail sales and service, etc. Chip will partner with you, the meeting planner, to make your development event one that will sustain lasting impact and positive outcomes - guaranteed!
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